TERMS AND CONDITIONS

Overview

This website is operated by The Lucky Manor Pte. Ltd. (“The Lucky Manor,” “we,” “our,” or “us”). Throughout the Site, the terms “we,” “us,” and “our” refer to The Lucky Manor.

By visiting our website or purchasing from us, you engage in our Service and agree to be bound by these Terms and Conditions (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the Site, including without limitation visitors, customers, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions stated here, you may not access the Site or use any Services.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version of these Terms at any time on this page. We reserve the right to update or modify these Terms by posting changes on our website. Your continued use of the Site following any changes constitutes acceptance of those updates.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

Section 1. Online Store Terms

By using our Site, you represent that you are at least the age of majority in your country of residence, or that you have given consent for any of your minor dependents to use this Site.

You agree not to use our products or services for any unlawful or unauthorised purpose, and not to violate any applicable laws or regulations in your jurisdiction.

A breach of these Terms may result in immediate termination of your access to our Services.

Section 2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your information (excluding credit card details) may be transferred unencrypted across networks to facilitate technical requirements. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without prior written permission from us.

The headings used in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

Section 3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate or complete sources. Any reliance on the material on this Site is at your own risk.

This Site may contain historical information. Historical information is not current and is provided for reference only.

We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our Site.

Section 4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part thereof) without prior notice.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

Section 5. Products or Services

Certain products or services may be available exclusively online through our website. These products may have limited quantities and are subject to availability. All sales are final and not eligible for return, exchange, or cancellation due to the limited-edition and blind-box nature of our products. Please refer to our Refund Policy for more information.

We make every effort to display as accurately as possible the colours, finishes, and images of our products that appear on the website. However, we cannot guarantee that your device’s display of any colour, texture, or detail will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. This may be exercised on a case-by-case basis. We also reserve the right to limit the quantities of any products or services offered. All descriptions, pricing, and availability of products are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product at any time. Any offer for a product or service made on this Site is void where prohibited by law. We do not warrant that the quality of any products, services, or information purchased from us will meet your expectations, or that any errors in the Site or Service will be corrected.

Section 6. Orders and Payments

All orders are subject to acceptance and availability. Payment must be successfully completed before your order is processed or shipped.

We reserve the right to refuse, limit, or cancel orders at our discretion, including suspected fraudulent or high-frequency purchases.

Payments for orders shipping within Singapore are processed in SGD, and payments for orders shipping to the United States are processed in USD.

By placing an order, you confirm that the payment details provided are accurate and authorised.

We reserve the right, in our sole discretion, to limit or cancel quantities purchased per person, per household, or per order. If we make a change to or cancel an order, we may attempt to notify you by contacting the email, billing address, or phone number provided at the time of the order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Section 7. Optional Tools

We may provide access to third-party tools or applications over which we have no control or input. You acknowledge that such tools are provided “as is” and “as available,” without any warranties or conditions of any kind.

We shall have no liability arising from or relating to your use of optional third-party tools.

Section 8. Third-Party Links

Third-party links on this Site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites and assume no liability for them.

Section 9. User Comments, Feedback, and Other Submissions

If you send creative ideas, suggestions, or other materials to us (collectively “comments”), whether online, by email, or otherwise, you agree that we may edit, copy, publish, or distribute them without restriction.

Section 10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our Site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors or omissions and to update or cancel orders if any information on the Site is inaccurate, at any time and without prior notice.

Section 12. Prohibited Uses

You are prohibited from using the Site or its content for any unlawful, harmful, or fraudulent purpose, or to violate any laws or regulations. We reserve the right to terminate access for violations of these prohibitions.

Section 13. Disclaimer of Warranties; Limitation of Liability

All products and Services are provided “as is” and “as available,” without any representations, warranties, or conditions of any kind, express or implied. In no case shall The Lucky Manor Pte. Ltd. or its affiliates be liable for any damages arising from your use of our Site or products.

Section 14. Indemnification

You agree to indemnify, defend, and hold harmless The Lucky Manor Pte. Ltd., its directors, officers, employees, and affiliates from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

Section 15. Severability

If any provision of these Terms is deemed unlawful or unenforceable, that portion shall be severed, and the remaining provisions shall remain in full effect.

Section 16. Termination

These Terms are effective unless terminated by either you or us. You may terminate them at any time by ceasing to use the Site. If we believe you have violated any provision, we may terminate your access without notice.

Section 17. Entire Agreement

These Terms and any policies posted by us on this Site constitute the entire agreement and understanding between you and us, governing your use of the Site and Services.

Section 18. Governing Law

These Terms and any related agreements are governed by and construed in accordance with the laws of Singapore.

Section 19. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms by posting the revised version on our website. Your continued use of the Site after such updates constitutes acceptance of the new Terms.

Section 20. Contact Information

Questions about the Terms should be sent to:

General enquiries: hello@theluckymanor.com
Order enquiries: shop@theluckymanor.com