Shipping policy

Shipping Location
We currently ship within Singapore only.

International Requests
International shipping is currently unavailable.

If you would like us to ship to you, email us at shop@theluckymanor.com with your country and postal code.

Shipping fees apply. Local taxes and duties may apply on delivery.

Shipping Rates (Singapore)
Sticker-only orders ship free via untracked letterbox delivery via SingPost.

Please note that The Lucky Manor is not liable for lost untracked mail. 

Tracked delivery is available for SGD3. Free on orders SGD20 and above.

For all other orders, tracked delivery via NinjaVan is SGD3. Free on orders SGD20 and above.

Processing Time
Orders are dispatched within 2 to 3 business days, excluding weekends and public holidays. During high-volume periods, dispatch may take 4 to 5 business days.

You will receive a shipping confirmation email once your order has been dispatched. Tracked orders include a tracking link. Please allow a few hours for tracking to update after dispatch.

Delivery Timelines
Once dispatched, delivery within Singapore takes 1 to 3 business days. Timelines are provided by the carrier and may vary.

Carriers
Sticker-only orders ship via SingPost.

All other orders, including mixed orders containing stickers, ship via NinjaVan with tracking included.

Customs and Duties
Not applicable for Singapore orders.

Shipping Issues
Mail carriers may experience delays beyond our control. If your order is marked as delivered but has not arrived, please contact us at shop@theluckymanor.com with your order number. We will assist in investigating with the carrier.

Address Changes
If you entered an incorrect address, please email us as soon as possible. We can update your address only before your order is dispatched.

In-Person Purchases
The Lucky Manor is available exclusively online at theluckymanor.com.